ABSA- all talk no deliver!

Worst worst worst place to so banking. You always wait forever to be helped at a 5counters where only two people work. Came to get my cedit card after waiting 45min, just for it to have the wrong surname on. Btw, I changed my surname with them a YEAR ago. Now I have to wait another 45 min for a new one!!! Cannot wait to move to the new bank that os launching today!!!! Rather than spending billions on rebranding, spend it on in house client service...