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chamine P
1 reviews | Active since Mar 2017
29 Sept 2020, 13:55
Absa. All about making money from the clients
Being a client of Absa I would have expected better service and understanding through this worldwide pandemic. Absa is just making money of their clients and not taking into consideration what the world is going through. I have been so loyal to Absa even though their bank charges are one of the most highest. I am actually considering changing my bank.
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Absa's replyOfficial
29 Sept 2020, 16:38Dear Chanine Permasur Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply29 Sept 2020, 16:38
Official
Dear Chanine Permasur Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care