ABSA again proving disgusting - Card Division helping themselves to my DEBIT account funds

Once again having fun and games with ABSA. Just received an SMS stating that they tried to contact me regarding an outstanding amount on my credit card and that they have transferred (almost) R500 from my savings account to my credit card to avoid any further costs being incurred.

I am horrified - how can ABSA just "help" themselves to my account - that was money I needed for food. Surely it would be up to ME to settle the amount/account and not for ABSA to help themselves to my debit account?!

I have a good mind to close all my accounts with ABSA, and I will definitely be informing the Ombudsman and notify the newspapers and social media and tell anyone who is willing to listen too, warning them not to bank with ABSA.

Keep contacting me until you get hold of me or send me an SMS regarding the outstanding amount, don't go and ***** my money from my debit account. I never gave you permission or confirmation that this would be in order!!!!!!!!!

You might wish to bear in mind that people have fulltime jobs where they cannot take calls.

I am contacting FNB straight after this to settle and transfer all my accounts!