ABSA Africanacity, your attitude and service does not reflect your company ethos

And as i predicted, ABSA after failing to resolve my complaint has now handed me over to MDB for the fees of R245.83 . The consultant from Lenasia Branch Gemsbok street, called me and stated that she will chat with ABSA and revert. She was friendly and assuring, but regrettably yet another service failure. ABSA, close the account, I don't owe you anything. Your service failures has affected my credit rating!!!!