GM
G. MASSIMO

1 reviews | Active since Mar 2011

27 May 2019, 13:42

ABSA admit to *****ing for nearly 12 years BUT REFUSE TO PAY THE MONEY BACK!

JACQUES LOUWRENS ,Senior Portfolio Manager a: Absa Insurance and Financial Advisers, and his superior STEVEN ZWANE, after months of back and forth, have gone from: -Denying *****ing money from our investment for nearly 12 years. - To admitting to it and offering us a refund of just over R 12000 . - We laughed at them - They then came back offering a refund of R 41000. - We laughed at them again, they owe us in excess of R90000 at least. - They told us in writing that since we didn't realise they had been *****ing from us for nearly 12 years, 9 of those 12 years worth of ****** charges are now prescribed so ABSA no longer owe us what they have *******ly taken if older than 3 years! BASICALLY, IF THEIR CLIENTS FAIL TO CATCH THEM OUT IN TIME, THEY KEEP THE LOOT!!! I think this is basically the gist of it, righ MR. STEVEN ZWANE and MR. JACQUES LOUWRENS? We really do not care for R40000 in exchange for shutting up and allowing ABSA to continue ripping people off (beware: these charges ARE NOT shown or broken down on their statements). We are owed in excess of R91000 and that's what we will settle for NOT A CENT LESS. In fact, we are not even interested in wasting our precious time with the OMBUDSMAN. We would much rather continue exposing this institution's thieving, ********* and dishonest modus operandi on all possible platforms until as many people as possible are alerted of their disgusting behaviour.

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Replies (2)
Absa
Absa's reply27 May 2019, 15:17
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
GM
G. MASSIMO's update27 May 2019, 15:32
Reviewer Update
Dear Daphne, We seriously doubt this matter will ever be resolved. IF you have in your employ people like STEVEN ZWANE  and JACQUES LOUWRENS who endorse the above-described dishonest modus operandi and REFUSING to return what has been **********ly taken, ABSA is clearly not in a position to clear its name. This has been going on for months and there has been absolutely no resolution offered. THE FUNDS MUST BE RETURNED IN FULL! End of story. There is no "settling" here. Absa have ****** it and they must return it!