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Prince T

1 reviews | Active since Jan 2022

26 Apr 2022, 12:30

Absa administration poor service

It's over two years now that absa administration has not paid out and closed an deceased account to the estate account. Case number 2021/83454 .their service really sucks

0
Replies (3)
Absa
Absa's reply26 Apr 2022, 14:44
Official
 Dear Prince  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0. Kind regards, Vanessa Crowe Group Customer Care 

Best regards,

PT
Prince T's update26 Apr 2022, 14:49
Reviewer Update
It would be much appreciated, that's if it's going to happen as all I get from absa is empty promises 😕
Absa
Absa's reply26 Apr 2022, 17:58
Official
Dear Prince  I sincerely apologise for being given empty promises. I have sent you an acknowledgement email and you are welcome to respond to the same with any further concerns you may have.  Kind regards

Vanessa Crowe Group Customer Care 

Best regards,