LM
Lulama M
1 reviews | Active since Oct 2016
08 Sept 2021, 13:17
Absa Admin fee
What is the Absa Admin fee for? And why is it not explained when opening an account? I got a charge of R161.00 on the 1 September 2021.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
08 Sept 2021, 13:40 Dear Lulama
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Best regards,
Absa's reply08 Sept 2021, 13:40
Official
Dear Lulama
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Best regards,
LM
Lulama M's updateReviewer Update
08 Sept 2021, 13:45Thank you. Looking forward to your prompt reply.
LM
Lulama M's update08 Sept 2021, 13:45
Reviewer Update
Thank you. Looking forward to your prompt reply.
Absa's replyOfficial
08 Sept 2021, 15:00Hi Lulama
Is a pleasure
Regards
Daphne Le Grange
Is a pleasure
Regards
Daphne Le Grange
Best regards,
Absa's reply08 Sept 2021, 15:00
Official
Hi Lulama
Is a pleasure
Regards
Daphne Le Grange
Is a pleasure
Regards
Daphne Le Grange
Best regards,