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doug B

1 reviews | Active since Jan 2017

02 Dec 2021, 20:10

Absa Admin Charge over R600

I am a dad with 2 kids , I get a minimal salary for dec to get my kids presents and food, absa has taken R642 off my account for an admin charge on top of my R109 month acc fee , I dont know how I could possibly owe over R600.on my account , if this is not reversed in the next 7 days I am closing my account with Absa and moviving to a bank that care abouts its clients, this is a terribly high charge for any account , i dont even have a debit order for such a high amount , and strangly you dont get an sms notification for the charge , but all other charges come off the accont ? Wierd !!!!

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Replies (1)
Absa
Absa's reply03 Dec 2021, 09:32
Official
Dear Doug Barbieto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number to your complaint is C-***8. Kind regards,Rezona Louw Group Customer Care

Best regards,