GG
Glester G
1 reviews | Active since Apr 2021
20 Apr 2021, 22:42
Absa added Sundry items on my account
Unnecessary Sundry items added to Account ABSA is currently financing my car, now they have added Sundry items without even informing me. Every month they add R245. 44 to my total amount, that will increase the amount I owe every month's by R245.44. When I call no one give me a positive reply, they always transfer n finish my airtime.
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Absa's replyOfficial
21 Apr 2021, 09:05Dear Glester Glester Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply21 Apr 2021, 09:05
Official
Dear Glester Glester Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care