Absa Activate zero for for service provider
Absa Activate Insurance- I have exhausted all means to get ahold of anyone at the call centre on their number *** I was on hold for more than 20 minutes three times today and still haven't spoke to a consultant as I want yo cancel my insurance and get a claim history from them. I have sent out two emails today not sure when will I get feedback if they fail to answer the phone.
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Absa's replyOfficial
25 Jan 2023, 09:13Dear Nokwanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply25 Jan 2023, 09:13
Official
Dear Nokwanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,