A
Adelaide
1 reviews | Active since Oct 2021
27 Feb 2023, 10:07
Absa activate Insurance it's been days now
Absa activate it the worst. It's been 7 days after the accident. I am sitting with a damaged car in my garage. I claimed and even uploaded photos on the app.they keep telling me 3 to 5 working days.they don't communicate. I really don't know what do .the only option is to seek legal advice.
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Absa's replyOfficial
27 Feb 2023, 14:16Dear Adelaide Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply27 Feb 2023, 14:16
Official
Dear Adelaide Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care