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anele J
1 reviews | Active since Oct 2018
08 May 2024, 21:31
ABSA ACTIVATE INSURANCE IS A **** !!!!! REFUSING TO REFUND THE WRONG DOUBLE DEBIT ORDERS
Absa activate INSURANCE IS A ****. Can they just Refund the money of debit orders *****ulently made without my approval nor agreed upon. I have called numerous times with no assistance instead get transfered from one department to another.
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Absa's replyOfficial
09 May 2024, 10:49Dear Anele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply09 May 2024, 10:49
Official
Dear Anele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care