FM
Fistos M
1 reviews | Active since Jul 2021
24 Jan 2022, 14:37
ABSA ACTIVATE CAR INSURANCE
I'm really disappointed in the service I'm getting from Absa Activate car insurance, just took out a cover with them via online and ever since,i am battling to update my details which I crucial in my policy as I might be denied claims in the future if they are not correctly updated.I've tried calling and emailing them but they don't bother helping, spoke to this very rude lady called Nomvula who is not helping at all. Each time I call they say I must email and when I do so they will never respond. Stay warned I'm finding them unreliable so far.
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Absa's replyOfficial
24 Jan 2022, 16:27Dear Fistos Mamakoko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards,Rezona Louw Group Customer Care
Absa's reply24 Jan 2022, 16:27
Official
Dear Fistos Mamakoko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards,Rezona Louw Group Customer Care