NM
Nonceba M
1 reviews | Active since Mar 2025
22 Mar 2025, 13:34
Absa activate cancellation
Got a car insurance with Absa activate, downloaded the app, and never received any policy documents. Yet they debited my account. I have been trying to get hold of them so that I can cancel my insurance. I have tried to call them and I was on hold for 30 mins and never got to talk to any consultant, I have sent an email but they don’t respond. I’m very disappointed and frustrated. I wouldn’t recommend it to anyone.
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Absa's replyOfficial
24 Mar 2025, 11:35Dear *****ba Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Absa's reply24 Mar 2025, 11:35
Official
Dear *****ba Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe