ML
Masedi L
1 reviews | Active since Nov 2020
09 Aug 2024, 08:56
ABSA accusing me of owing them when I don’t even bank with them!!!
I keep getting sms’s from ABSA that I am owing regarding a credit card but I don’t even bank with ABSA and this inquiry has appeared on my credit rating which is not on… Absa: Reminder: Your credit card payment of R 1300.00 for account number ending in 6019 is due tomorrow. Auth FSP/NCRCP7…can someone please deal with this matter please, and have that inquiry removed from my credit rating profile.
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Absa's replyOfficial
12 Aug 2024, 10:33Dear Masedi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply12 Aug 2024, 10:33
Official
Dear Masedi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Vanessa Crowe
Group Customer Care