Absa accounts

Item: Absa
Rating: 1
Author: Melanie R

Good Day,

I have been an Absa customer for many years and wanted to open an account for my 2 sons, to be told no after standing in the queue in the hot sun. Very disappointed. Please advise!! Which bank would like my business and open my two sons accounts?

Helpful (0)

Replies (2)

Absa's replyOfficial

10 May 2021, 20:47

Dear Melanie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply10 May 2021, 20:47

Official

Best regards,

Absa's replyOfficial

11 May 2021, 08:14

Dear Melanie,
Trust you are doing well. Please be advised that we have sent an email for your attention to email address *** . Kindly reply back for us to assist you further. Thank you. Basani.

Best regards,

Absa's reply11 May 2021, 08:14

Official

Dear Melanie,
Trust you are doing well. Please be advised that we have sent an email for your attention to email address *** . Kindly reply back for us to assist you further. Thank you. Basani.

Best regards,

Absa accounts

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