ABSA ACCOUNT STILL FROZEN

I am COMPLETELY frustrated and annoyed with the service of ABSA. <br> I was notified to supply FICA documents, which I did on Friday morning 18/03/2016 at our ABSA Heilbron Branch, Free State South Africa. <br> Shortly after submitting the documents to the teller, he informed me that I would be able to continue with ATM and Internet banking transactions. Satisfied with the response, I attempted to with draw cash at the ATM immediately afterwards. I couldn't. <br> I returned to the teller, who then indicated it could \take a while\". I was placed under the impression that the account would be active by the end of the business day<br> <br> Since Friday, after waiting the 24-48 hours as initially stated by the ABSA CALL CENTRE, SEVERAL CALLS LOGGED TO ABSA COMPLAINTS AND FICA DEPARTMENTS, and visiting the Heilbron Branch AGAIN TODAY, 22/03/2016, my account is STILL FROZEN WITHOUT A SATISFACTORY ANSWER ON WHAT HAD HAPPENED TO MY ACCOUNT AND WHY IT HAS TAKEN SO LONG FOR THE ACCOUNT TO BE ACTIVE! I have URGENT payments AND THIS MATTER IS NOT BEING ATTENDED TO!!!"