ABSA account on hold with no communication for 9 days

9 days...my account has been on hold for 9 days and Absa still haven't contacted me to to resolve it. I physically went into two branches and the branch manager put me in contact with your ***** department, only to be told "the investigating officer will contact you". It has been 9 days since I could use my account and no one has contacted me, I phone your ***** department looking for KHUMO SEBAKA in excess of 10 times a day and I'm at the point where I m going to get my attorneys involved.

Absolutely disgusting treatment of customers and service levels. I have been a loyal personal and business customer for over 10 years. I advise everyone to steer clear from Absa if you want your money to be safe.