ABSA Account *****

To whom this may concern:

As a premium and loyal client of ABSA, one would expect empathy and care when the unfortunate strikes.

On 2 September 2019, I received 8 text messages regarding logging into my online banking, of which I did not. I immediately called the ***** hotline, I spoke to a lady, she advised its normal as she had also been receiving such SMS's.

Today 9 September 2019, I woke up to 12+ messages, hackers was able to login to my accounts, add beneficiaries and pay them all without me receiving a single Verification request. Not even a call from the frad department.. . Needles to say R29000-00 was taken.

I have reported this to SAPS and ABSA.