ALEC
Athanase Lucien Eteme Che
1 reviews | Active since Aug 2020
15 Apr 2021, 05:48
Absa account closed
My over 10 years old Absa saving account *** has been closed without my consent and since last year November 2020 i am not able to use that account when i called they just asked me to reopen a new one meanwhile i still want to use my same account as i was very happy with the bank charges please help me to find a solution to this situation by reactivating or reopening my very same account.
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Absa's replyOfficial
15 Apr 2021, 09:11Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply15 Apr 2021, 09:11
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,