Absa account approved, but nobody at Absa will assist me with the final step!

<p>Hi,<br />I have been trying to open an account with Absa for over two weeks now.�<br />I had initially app**** for a Private Banking account and was<br /> approved. However, after consideration of the monthly fees and that I<br /> have a private wealth account with FNB, I decided against this and<br /> went for a normal platinum cheque account.<br /> The issue I have had is that the Private Banking application is still<br /> open after NUMEROUS requests to have this cancelled. I have been told<br /> by more than 3 members of your team that this will be done. I can not<br /> open the platinum cheque account until this is done. I am not used<br /> to such frustrating service.<br />> What I am asking for is for this to be escalated and resolved ASAP. I<br />> can't wait any longer</p> <p> </p> <p>After emailing numerous Aba departments tday, I was promised that somebody would contact me within 8 hours...SURPRISE! That didt happen. This service is shocking, please can somebody find the time to get in touch with me<br /><br />Thank you</p> <p>Mark Schmidt</p>