KM
Khulekani M

1 reviews | Active since Nov 2017

16 Nov 2017, 16:07

(ABSA) Accept poor service or move to another bank

After being with ABSA for 15 years today I was told to either accept their poor service by their contact center or I can find another bank if I think I can.

0
Replies (3)
Absa
Absa's reply17 Nov 2017, 16:26
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply29 Nov 2017, 12:01
Official

Kindly note that you can dispute those debit orders online for a reversal, failing which provide us with the amounts for reversal.

KM
Khulekani M's update11 Dec 2017, 13:45
Reviewer Update
Any update on this its been more than 10 days?