ABSA acc opening Nigel

Good day Mr. Shongwe I have visit the ABSA branch in Nigel 2 May 2018 to reopen the trust acc ********** 325 I was told that an appointment was needed and it was made for the 8th of May 2018. With my appointment 8 May 2018 Njikelana, Fezeka people was busy in her office to move furniture however se quickly took my information and told me an email will be send to nhlapo.julia the personal banker to assist in this matter and that I will be cc ’ed in the email. This email was only send 17 May 2018 with my 3rd visit and was called by nhlapo.julia on 22 May 2018 15:03 to inform me that a new account need to be opened and it need to be done by Njikelana, Fezeka due to nhlapo.julia will be only available from 6 June 2018 in Bothaville, yet will inform Njikelana, Fezeka at Nigel branch regarding and a new appointment will be made regarding.

Never the less the consultant under you supervision are untrained and *********** to assist me due to that I had no response regarding the matter and yet no account was reopen or new account opened. If it takes almost 4 weeks regarding an appointment, how long is it to open an account to comply with SARS regulations and financial Laws?

Regards