ABSA Acc no ***

On the 2nd of January 2020 a Richard phoned us from LGR attorneys (ref no: 051458) we told him that we are under debt review. After we mentioned this we have been ******d around between our debt counselor and Richard. We went to see a Godfrey at ABSA vaal mall on the 18th January 2020 he said he will get it sorted. On the 20th January 2020 he contacted us, informing me that he got a settlement amount of R4597.00. The payment of R4597.00 was paid on the same day. This was all paid for the settlement letter to clear our name from ITC. So from that day till present i have not received my paid up letter, My debt counselor is waiting for the letter and in the meantime i am still paying for an account that has been settled. This is very poor service and utter B/S. Regards John Paton The ABSA Acc no: *** I will really appreciate the help. Thanx.