Absa abuses consumers!

I’m fed up with Absa,I’ve had enough of your abuse ,every month I have to waste some of my precious time to go consult at a branch ,it’s incident after incident which I get charged for ,I had ellegal debit orders processed from my account and had to go to the branch only for consultant to dispute and made it look like Absa was right ,everymonth the cash deposit ATMs are offline and you are forced to deposit onside,which costed me R50,this month my banking app and online banking suddenly stopped and the only way to reset is by going to a branch ,I drove to Rosebank Absa and waited on the que for about 20 minutes ,when I got to the consultant,I was advised that their system is offline ,I again went the following day and inquired before I joined the que if their system was back online ,I was advised that “THEY” were not sure as no one came with a query like that for the day and that I should joined the que so when l get to the consultant it can be checked ,this is my lunch time that I sacrificed at work to go sort out the ******* caused by Absa ,I’m now sitting with unpaid accounts because I couldn’t get assistance online and from the branch ,I’m also sitting at high bank charges which I have no idea about ,I WANT MY ACCOUNT CLOSED ,I can’t take it anymore.