NF
Normandi F
1 reviews | Active since Aug 2019
23 May 2023, 20:42
Absa absurd banking costs!!
I have already downgraded my account to a gold account because o ridiculous fees. Now i pay the 115 for the account and then i get admin charge of R100 then a Admin charge of R56.... What are all these admin charges when these things are included in the gold account. It only started happening over the last 2 months. Somewhere its seen that no questions is asked and now we just get to pay and pay and pay?
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Absa's replyOfficial
24 May 2023, 08:33Dear Normandi Fourie, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards,
Russell Edwards Customer Value Management
Russell Edwards Customer Value Management
Best regards,
Absa's reply24 May 2023, 08:33
Official
Dear Normandi Fourie, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards,
Russell Edwards Customer Value Management
Russell Edwards Customer Value Management
Best regards,