ABSA - absolute no service nor client interest

Probably worst customer 'service' in the industry. Do not waste your time to phone, nobody answers, if you have a few hours, go and stand in line at a branch. Try and update your info on their internet banking system - you can, but then you have to select a marketing option - there is a "No Thanks" option, but if you select that, the system prevents you from completing the update. Send an e-mail to request for a home loan - do not expect any feedback. Not sure why ABSA still exists...?