HL
Hope L
1 reviews | Active since Nov 2024
04 Nov 2024, 15:19
Absa above all
I went to this bank I won’t mention and service I got there was bad and I remembered the wonderful service I received at Secunda mall From Ms Tsolo and Ms Mudau it was so wonderful how they assist each other I went there to open an account and I concluded by Ms Mudau wow they made me feel special I mean with them I learnt team work it’s wonderful keep shining guys
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
04 Nov 2024, 15:26Dear Hope Lungelo
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards Pravesh Bejay Customer Value Management
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply04 Nov 2024, 15:26
Official
Dear Hope Lungelo
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards Pravesh Bejay Customer Value Management
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards Pravesh Bejay Customer Value Management
Best regards,
HL
Hope L's updateReviewer Update
05 Nov 2024, 16:29Let there manager know about this it would really mean alot it’s nice to encourage one another
HL
Hope L's update05 Nov 2024, 16:29
Reviewer Update
Let there manager know about this it would really mean alot it’s nice to encourage one another
Absa's replyOfficial
05 Nov 2024, 16:54Dear Hope
Management has been notified about the excellent service provided by the staff members.
Regards Pravesh Bejay Customer Value Management
Management has been notified about the excellent service provided by the staff members.
Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply05 Nov 2024, 16:54
Official
Dear Hope
Management has been notified about the excellent service provided by the staff members.
Regards Pravesh Bejay Customer Value Management
Management has been notified about the excellent service provided by the staff members.
Regards Pravesh Bejay Customer Value Management
Best regards,
HL
Hope L's updateReviewer Update
08 Nov 2024, 11:15I recently visited the branch I asked the ladies if they are aware about the complement and if the manager received it and they said they don’t know about which is quite unfair I think
HL
Hope L's update08 Nov 2024, 11:15
Reviewer Update
I recently visited the branch I asked the ladies if they are aware about the complement and if the manager received it and they said they don’t know about which is quite unfair I think
Absa's replyOfficial
08 Nov 2024, 11:39Dear Hope
We confirm that the compliment was emailed to the Branch Manager. We will follow up with her immediately. Apologies for the inconvenience caused.
Regards Pravesh Bejay Customer Value Management
We confirm that the compliment was emailed to the Branch Manager. We will follow up with her immediately. Apologies for the inconvenience caused.
Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply08 Nov 2024, 11:39
Official
Dear Hope
We confirm that the compliment was emailed to the Branch Manager. We will follow up with her immediately. Apologies for the inconvenience caused.
Regards Pravesh Bejay Customer Value Management
We confirm that the compliment was emailed to the Branch Manager. We will follow up with her immediately. Apologies for the inconvenience caused.
Regards Pravesh Bejay Customer Value Management
Best regards,