Absa

Dear Peter in the season of goodwill it is with a heavy heart that I lodge this complaint. We paid a substantial amount into an account at Absa ( the amount was reflected as available)and established, about 10 days ago that the account was frozen. We then supp**** the bank with whatever they required only to be met with a deadly silence. Numerous inquiries was ignored. We also advised them that the money is needed to settle urgent debts but this did no result in any response from Absa. I intend reporting Absa to the ombudsman but thought I would in the meantime put their incompetence out there.