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Declan M

1 reviews | Active since Feb 2020

08 Jun 2023, 13:16

Absa

ABSA is a terrible bank, you can't do anything with them. Their app is bad, their customer service representatives are rude and not useful.

You will spend your value time in the bank to sort things out about mistakes they have made, then Gabisilie Khathide in the Rosebank branch will be rude to your face and not greet you when you are done.

I will never use any service offering of this bank ever again.

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Replies (1)
Absa
Absa's reply08 Jun 2023, 13:25
Official
Dear Declan Morkel

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane