ZN
Zandile N
1 reviews | Active since Jul 2020
22 Jan 2021, 12:23
ABSA a ****ty BANK who dont care about their customers.
My mom passed on the 03 of January I went to absa to open an Estate account to have access to my mom's account that was last week the only communication I have received from ABSA is just them requesting some forms from the doctor I still dont have access to my mom's account or finances when i called these people they giving the runaround....My siblings dont work I have to pay for everything in the mean time.
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Absa's replyOfficial
22 Jan 2021, 15:02Dear Zandile,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply22 Jan 2021, 15:02
Official
Dear Zandile,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd