GT
Gugu T
1 reviews | Active since Nov 2018
28 Mar 2019, 16:32
Absa a total *******
I switched from Absa to another bank, FNB did all my debit order switching on my behalf. I did not close my Absa account and now i apparently owe Absa for all the debit orders that have bounced on that Absa account. How does that make logical sense when the companies of the debit orders did receive their money from my new bank? Absa is a ******* and needs to fix that nonsense.
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Replies (2)
Absa's replyOfficial
29 Mar 2019, 09:31Dear Gugu Tshabalala
Thank you for bringing this matter to our attention.
Please advise which branch did you visit to give the instruction to close your account, when you moved to FNB, also provide me with the account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Thank you for bringing this matter to our attention.
Please advise which branch did you visit to give the instruction to close your account, when you moved to FNB, also provide me with the account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
Absa's reply29 Mar 2019, 09:31
Official
Dear Gugu Tshabalala
Thank you for bringing this matter to our attention.
Please advise which branch did you visit to give the instruction to close your account, when you moved to FNB, also provide me with the account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Thank you for bringing this matter to our attention.
Please advise which branch did you visit to give the instruction to close your account, when you moved to FNB, also provide me with the account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
GT
Gugu T's updateReviewer Update
29 Mar 2019, 10:59Hi, i did not want to close my account, i just switched my salary from Absa to FNB and FNB did the debit order switching.
My ID number ***.
GT
Gugu T's update29 Mar 2019, 10:59
Reviewer Update
Hi, i did not want to close my account, i just switched my salary from Absa to FNB and FNB did the debit order switching.
My ID number ***.