KS
KATLEGO S

1 reviews | Active since Feb 2019

02 Nov 2019, 08:58

Absa a shameless **** and playing ground for **********.

I was applying for a home loan and got declined because i appear to have a Absa credit card, i have never had or app**** for a credit card with Absa. Its so unfortunate that Absa seems to be on a mission to ruin people’s lives by just handing out credit cards to all the ******** in this world. I contacted absa and was informed that they person didn’t even submit documentation but absa was too happy to hand the credit card worth R90 000 to this ********* and Absa refuses to give me the physical address used to open the credit and where it was delivered. I want this removed from my name i have worked hard to have a good credit record and I will not allow Absa to tarnish my name.

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Replies (1)
Absa
Absa's reply04 Nov 2019, 10:25
Official
Dear Katlego 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .  
Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management