KS
KATLEGO S
1 reviews | Active since Feb 2019
02 Nov 2019, 08:58
Absa a shameless **** and playing ground for **********.
I was applying for a home loan and got declined because i appear to have a Absa credit card, i have never had or app**** for a credit card with Absa. Its so unfortunate that Absa seems to be on a mission to ruin people’s lives by just handing out credit cards to all the ******** in this world. I contacted absa and was informed that they person didn’t even submit documentation but absa was too happy to hand the credit card worth R90 000 to this ********* and Absa refuses to give me the physical address used to open the credit and where it was delivered. I want this removed from my name i have worked hard to have a good credit record and I will not allow Absa to tarnish my name.
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Replies (1)Absa's replyOfficial
04 Nov 2019, 10:25Dear Katlego
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply04 Nov 2019, 10:25
Official
Dear Katlego
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
