PG
PETER-JOHN GOLIATH

1 reviews | Active since Aug 2013

15 Sept 2022, 10:58

ABSA A NO ANSWER

Truly a mission to get help telephonically. I have been trying for more than an hour to get through to the legal department. Eventually got through and the call was cut, consultant didn’t even bother calling me back. Seems like the only time entities assist is when they receive bad online reviews.

0
Replies (2)
Absa
Absa's reply15 Sept 2022, 14:13
Official
Dear Peter-John, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,

Absa
Absa's reply15 Sept 2022, 14:20
Official
Please be advised that we sent an email requesting you to please provide us with the ID number or account number concerned for us to assist further. Also, briefly tell us what you would like the Legal Division to assist you with.

Best regards,