BB
Barbara B

1 reviews | Active since Aug 2018

11 Aug 2018, 16:50

Absa - a long-standing customer receives no satisfaction whatsoever.

I have been disappointed on two occasions when ABSA has refused to reimburse me with money that was **********ly taken out of my accounts. I would not recommend Absa as a bank of choice. I have been their client for over 25 years and have had no satisfaction whatsoever when my accounts were ****** from. I was made to think I was at fault because my password was not secure. I have never received advice from Absa about choosing a safe password.

0
Replies (1)
Absa
Absa's reply13 Aug 2018, 13:14
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd