ABSA- a forex branch with no GPB funds in stock

Item: Absa
Rating: 1
Author: John J

Utter disastrous customer experience trying to get GPB from Absa Forex at Saveways Crescent Centre in Witbank. No GBP in stock- will order - consultant cannot say when order will be delivered, cannot or will not contact supplier to find out. 18 days later and still waiting. Do not rely on this branch to have funds if you have overseas emergency

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Replies (1)

Absa's replyOfficial

02 May 2023, 08:23

Dear John Jack

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe

Absa's reply02 May 2023, 08:23

Official