NG
Nompumelelo G

1 reviews | Active since Oct 2021

08 Feb 2022, 09:37

ABSA A DISSAPOINTMENT AGAIN

For a month now I have been trying to get my vehicle settlement letter. I have been calling AVAF everday, speaking to several agents who have not been helpful at all. I have tried calling their legal department, no one is answering their phones. I just want to settle my vehicle account and be done with this bank for good.

0
Replies (1)
Absa
Absa's reply08 Feb 2022, 10:23
Official
Dear Nompumelelo Gwabuzela  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number for your complaint is C-***6. Kind regards, Rezona Louw Group Customer Care 

Best regards,