ABSA a complete failure as a bank !

ABSA - Lies about getting back to customers and gives generic reply on Hellopeter giving the illusion they a business who respond to Hellopeter complaints they honestly don't my case reference number is C-***5 i laid a complaint on the 7th March to date no reply they been sending me generic emails on the 11th March i received a generic email they will investigate and complaints will contact me on or before the 16th March but to my surprise i received a generic email today 13/03 that ABSA has closed my case wow ! no resolution no assistance ABSA has a debitorder email address you can reach out to if an unauthorised debit went off your account i sent through all my information for the reversal ABSA did not even bother to call or send an email the only time ABSA sent generic emails is when i raised it on Hellopeter and still they fool the audience by giving a generic reply not assisting customers instead Hellopeter will deem it as a business that replies and responds but they honestly don't they do nothing said nothing

Instead i get 4 to 5 calls daily from ABSA on Vehicle insurance when i ask to be removed from that marketing calls they just persistent and call again when i tel the agent to please remove me they drop the call in my ear

ABSA is really the most unprofessional and backward bank to bank with you cannot in trust this business to resolve anything instead they stick their head in the sand and hope the matter will go away !!!

ABSA please stop with your generic replies phone the customer resolve the matter i sent through all my proof still you choose to ignore me.