PR
Peter R
1 reviews | Active since Mar 2014
02 May 2023, 14:28
Absa, a company that *****s
A friend of mine went under debt review, about a month ago. Now deposits are going into her bank account, which is on hold. After various emails and phone calls, Absa just seems to ignore her pleas. She is struggling financially and Absa seems to have no compassion. I am so glad that i have closed my account with them. This is plain theft.
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Replies (3)
Absa's replyOfficial
02 May 2023, 14:45Dear Peter Robarts
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply02 May 2023, 14:45
Official
Dear Peter Robarts
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
PR
Peter R's updateReviewer Update
02 May 2023, 15:12Thank you for the quick response. I will definitely change my review, once the problem has been resolved.
Regards
Regards
PR
Peter R's update02 May 2023, 15:12
Reviewer Update
Thank you for the quick response. I will definitely change my review, once the problem has been resolved.
Regards
Regards
Absa's replyOfficial
03 May 2023, 09:50Thank you
Absa's reply03 May 2023, 09:50
Official
Thank you