ABSA a bunch of ********** and *****'s

I have got a Credit Card with ABSA- Which is a Debit Order by the 3de of each Month. On the 3de of March, I decided to go onto my ABSA App, where there is a Option on my Credit Card to "MAKE PAYMENT NOW"- Which I decided to do- I paid my Credit Card Account, got the notification that my account has been Paid.

On the 25th of March- I get a Notification that ABSA took the Money again and it "Bounced" back- There was no warning- NOTHING. Got an SMS that there is Bank charges involved because of NO FUNDS. Of Course DUN ****S- I did not get PAID yet, that is why my Debit Order is for the BEGINNING of the Month and not the MIDDLE OF THE MONTH for me.

I called the Card Department- They are telling me it is because there is a DEBIT Order date set, and after I already Paid them, the system still let the Debit order go off??!! SO why again on the 25th if the SYSTEM can see I made a payment on the 3de already.

ABSA is a bunch of *****!! Why would they create a OPTION on the APP to "MAKE A PAYMENT NOW???@!!!!""""" if it bites you in the ASS!!!!

I want a letter from ABSA saying to the Credit Score that I DID PAY MY ACCOUNT FOR THE MONTH IN FULL and that i DID NOT skip a payment!! I also want the MONEY that they are going to take for the "BOUNCED" transaction REFUNDED into my account even before it goes off!!!!!!!