RR
RIaan R

1 reviews | Active since Feb 2012

10 Apr 2025, 17:07

ABSA a bank who littery d9nt know what they doing

If you ever want to waist your time and money . Open a account with ABSA bank . Deal with imcometant staff including the super *********** branch manage Marie Mosterd from clear water mall. I been trying to get power of attorney over a bank account for two months now .ever week the goal post shifts and ABSA has a new requirement. But at the same time they can provided me with full details of the process I have to follow or what is required . I had to take 5 days leave now at finals be able to get the power of attorney. Now a month later ABSA email me and tells me I have to Com site in the queue again as they got confused with documentation . There must be some institution that can complete ABSA to provided information and do the right thing . I have laid complains with the banking ombudsman but as exspect3d there no response from them . I insurering significant finalize and metal cost dealing with ABSA

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RIaan R's update11 Apr 2025, 11:57
Reviewer Update
As per all of ABSA emails and conversations. If apologies equated to service, ABSA would be the leader in service. I got a response from ABSA today. Once again, I apologize for providing no resolution and promising feedback within the next month. How does this help me now? It all tests Bull **** . Im moving my accounts, I can't deal with this incompetence or the financial or emotional stress they put on me during this difficult time. I think President Ramposa had the right idea. Keep the money in the couch. at least this way, you are not held to ransom by an institution that hides behind a barrage of lawyers and faceless policies.