1 reviews | Active since May 2022
ABSA - a bank lost due to incompetence and lack of interest
WORST BANKING SERVICE EVER!! Since 5 May 2022 I've been trying to get my business account verified. Been in direct communication with my personal bank who assured me that it would be resolved by 6 May 2022. On 18 May 2022 my account has still not been verified. Contacted the "Action Line" on 23 May 2022 for assistance and was advised that it will take a period of 3 to 5 days to revert. By 27 May 2022 I decided to visit ABSA Business Bank Menlyn Maine - spent a total of 4 hours having my account reviewed and the FICA done and signed. Today is 31 May 2022. Please note that I do have debit orders that will be going off my bank account from 1 June 2022. Should any of my policies lapse due to ABSA Bank’s staff incompetence/lack of interest to sort out a small account with no overdraft facilities etc, ABSA will be liable for any costs incurred by me for re-instating the policies as well as a public apology to the various institutions that I entrusted with my bank details that is deliberately not being sorted out or else put to the side due to the fact that it is not of importance to ABSA Bank. I've contacted the Action Case managers department a couple of times, sent various emails as well as making multiple phone calls to my personal banker at ABSA Brooklyn today only to be told time and again that they will sort it out and phone me back in a couple of minutes. No calls have been received from anyone!
