SG
Sa-ad Galant

1 reviews | Active since Jun 2023

03 Oct 2023, 10:19

Absa a bank for business

I am banking with absa for a few months now. Last month they deducted money which was explained to be bank charges, admin fees, online purchases, instant payments etc. However, this month they deducted more than last month and i have done lesser transactions and only draw money from the absa atm. I am not sure why they deduct so much. It cost me +- R700 to bank with absa every month. The absa consultant said that there is nothing they can do regarding this. They are charging too much for withdrawals from their own atm per R100 and is just too expensive. I will be closing my account with them and would not recommend absa to anybody.

0
Replies (1)
Absa
Absa's reply03 Oct 2023, 11:27
Official
 Dear Sa-ad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***1.  Kind regards, Vanessa Crowe Group Customer Care