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gail N
1 reviews | Active since Mar 2019
26 Jan 2022, 14:44
Absa
Why dont the banks allow clients FULL CHOICE OF THEIR LIFE INSURANCE ONCE THEY REACH 70 YEARS - - - IF - - - THE CLIENT SO WISHES???? 🙏 SOOOO MANY CLIENTS HAVE NO FAMILY IN SA ALL EMIGRATED ETC SO WHY NOT ENABLE US TO USE OUR MONEY??? THINGS R SO HARD ESPECIALLY FOR PENSIONERS - - IT SHOUKD BE OUR CHOICE TO WUTHDRAW ALL OR PART OF THESE POLICIES IN CASH AT 70!!?????!!!!
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Replies (3)0
Replies (3)
Absa's replyOfficial
26 Jan 2022, 15:11Dear gail nel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5.
Kind regards,Rezona Louw Group Customer Care
Kind regards,Rezona Louw Group Customer Care
Absa's reply26 Jan 2022, 15:11
Official
Dear gail nel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5.
Kind regards,Rezona Louw Group Customer Care
Kind regards,Rezona Louw Group Customer Care
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gail N's updateReviewer Update
26 Jan 2022, 16:13Thanks but due to lockdowns affecting my sons jib we have nothing to use as security - - i am a SASSA pensioner
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gail N's update26 Jan 2022, 16:13
Reviewer Update
Thanks but due to lockdowns affecting my sons jib we have nothing to use as security - - i am a SASSA pensioner
Absa's replyOfficial
27 Jan 2022, 09:59Dear gail nel Thank you for your posting.
Our office is busy with the investigation of your matter and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care
Our office is busy with the investigation of your matter and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care
Absa's reply27 Jan 2022, 09:59
Official
Dear gail nel Thank you for your posting.
Our office is busy with the investigation of your matter and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care
Our office is busy with the investigation of your matter and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care