DW
Deon W
1 reviews | Active since Mar 2011
13 Dec 2019, 11:07
ABSA
We are overseas and stuck with an Internet Banking profile which is locked. It is impossible after numerous calls to SA to get this sorted out, sent through tons of forms, and when phoning the bank, they simply hang up. I have never experienced bad service like this anywhere. We are now unable to return to SA as a result of this dont care attitude.
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Absa's replyOfficial
13 Dec 2019, 15:59Dear Deon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Best regards,
Absa's reply13 Dec 2019, 15:59
Official
Dear Deon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Best regards,