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keneilwe L
1 reviews | Active since Jun 2024
18 Jun 2024, 21:15
ABSA *****
I logged a ***** case with Absa Bank on 06/05/2024, the case was handled by three investigators so far but no solid feedback was received. I have opened a police and wrote an affividat for this investigation as requested by the bank.kindly assist in escalating this ***** Case. Thanks Joyce
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Absa's replyOfficial
19 Jun 2024, 09:16Dear Keneilwe Joyce Lekalake Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Jun 2024, 09:16
Official
Dear Keneilwe Joyce Lekalake Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw