FA
Fabio A
1 reviews | Active since Dec 2024
20 Feb 2026, 10:47
Absa *****
It's been well over a month going into month 2 that I am waiting for feedback from Absa ***** for I case I opened with Absa. All I get told is we are awaiting feedback. You say you turn around time 21 work days this case was opened in January we are close approaching March and all I get told is we waiting for feedback is this feedback coming from out in space. Please Absa I am a client for over 30yrs and my first ***** case I open with u and this is the bad service I get with no results. Maybe it's time to move bank.
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Absa's replyOfficial
20 Feb 2026, 14:45Dear Fabio Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe
Absa's reply20 Feb 2026, 14:45
Official
Dear Fabio Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe