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Lee S

1 reviews | Active since Dec 2023

28 Mar 2024, 15:15

Absa

I've complained about ABSA before...and even though they get back to you...nothing changes. I'm in the bank now, there is 1 teller and 15 people. I got here at 20 to 3pm its 10 past 3...30min and I have not been helped. I spoke to an employee here and thet say...all the other workers have quit. Come on Absa get better!!

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Replies (2)
Absa
Absa's reply28 Mar 2024, 17:50
Official
Dear Lee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa
Absa's reply30 Mar 2024, 18:29
Official
Dear Lee Concerning complaint # C-***9.

Please respond to the email sent on 28 Mar '24 for more information to address your complaint. Kind regards,Vanessa CroweGroup Customer Care