IN
Ismail N
1 reviews | Active since Jun 2023
14 Jun 2023, 10:29
Absa
After the long apprent upgrade to absa meyerton, the tellers were removed from the back of the bank and only 2 tellers added tonthe front of the bank (every 1 in thr bank can now see Weather you deposited or with drew money, huge security risk. TO MAKE MATTERS WORSE The bulk teller was removed and replaced with an ATM which can only deposit R20 000 at a time TOTALLY USELESS Bad planing from absa Only top management can rectify What a wonderful Branch now totally ruined BRING BACK THE HUMAN BULK TELLER OR BIGGER ATM TO DEPOSIT MORE MONEY
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Absa's replyOfficial
14 Jun 2023, 11:00Dear Ismail Nana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply14 Jun 2023, 11:00
Official
Dear Ismail Nana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw