Absa

Good day,

Absa bank is treating their customers unjustly. I have been retrenchment by this bank. In May 2020, I advised that I have no income and due to Covid 19, cannot find employment. I have a loan with them and credit cover on this loan. In case of

retrenchment, this loan would be paid off. This has not happened. They keep debiting my account, which creates that my account goes in overdraft with costs. I tried to contact them via email, with no response.

I cannot afford to call, as it takes forever for your call to be answered.

I cannot afford for costs to accumulate due to unpaid debit orders. I am at my wit's end.

I have also cancelled a funeral policy with them, yet my account gets debited, resulting in unpaid debit order, which incur costs.

It is sad to be treated this way as a customer.

Thank you